1. Introduction
Welcome to Trade Gym Equipment (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website https://tradegymequipment.com.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and shipping/billing address when you make a purchase or contact us.
- Payment Information: Payment details are processed securely through third-party payment providers and are not stored on our servers.
- Technical Data: IP address, browser type, and website usage statistics collected through cookies and analytics tools.
- Communication Data: Emails, messages, and any other information provided when contacting us.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling orders.
- Responding to enquiries and customer service requests.
- Sending promotional emails (if you have opted in).
- Improving our website and services through analytics.
- Ensuring security and fraud prevention.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Third-party companies that help us operate our business (e.g., payment processors, delivery partners, analytics providers).
- Legal Compliance: If required by law or in response to valid legal requests.
- Business Transfers: In case of a business sale or merger, your data may be transferred to the new entity.
5. Data Security
We take reasonable precautions to protect your information from unauthorised access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to update or correct inaccurate information.
- Deletion: Request the removal of your personal data, subject to legal obligations.
- Objection: Withdraw consent for marketing communications.
To exercise any of these rights, contact us at melanie@gym-revamp.com or call 07468 427 125.
7. Cookies and Tracking
We use cookies to enhance user experience and track website usage. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Website: https://tradegymequipment.com
Email: melanie@gym-revamp.com
Phone: 07468 427 125